ISO 9001 - QUALITY MANAGEMENT SYSTEM (QMS)

ISO 9001 is the International standard for Quality Management Systems (QMS). It provides your company with a set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction while standardizing your processes and continually improving effectiveness of the business processes.

Benefits of ISO 9001

ISO 9001 Certification will provide maximum benefit to your organization if it approaches  ISO 9001 implementation in a practical way. This will ensure that the Quality Management Systems that are adopted work to improve the business and are not just a set of procedures that your employees will find hard to manage

ISO 9001 Certification is not just suitable for large organizations but also small businesses that will benefit from adopting efficient Quality Management Systems that will save time and cost, improve efficiency and ultimately improve customer relationships. 

Some of the benefits to your organization:

• Provides senior management with an efficient management process
• Sets out areas of responsibility across the organization
• Mandatory if you want to tender for some public sector work
• Communicates a positive message to staff and customers
• Identifies and encourages more efficient and time saving processes
• Highlights deficiencies
• Reduces your costs
• Provides continuous assessment and improvement
• Marketing opportunities

Some of the benefits to your customers:

• Improved quality and service
• Delivery on time
• Right first time attitude
• Fewer returned products and complaints
• Independent audit demonstrates commitment to quality